SHIPPING POLICY
At DÉVÉRIA , We are commited to delivering a seamless and refined shopping experience , including reliable worldwide shipping .
Please review the information below regarding processing timee , shipping methods , and important delivery details .
1. Shipping Destinations
- We offer worldwide shipping to most countries. If you have any questions regarding delivery to your location , please contact us prior to placing your order
- We also offer Free Shipping within Indonesia.
- If you are in Bali Area and need urgent GoJek Instant delivery , please contact us via What’sApp or via Instagram (@deveria_the_label )for more information about availability GoJek Instant Delivery in your Bali Area . We also offer free shipping for GoJek Instant delivery .
2. Order Processing Time
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Shipping Methods & Estimated Delivery Times
| Shipping Method | Estimated Delivery Time | Notes |
|---|---|---|
| International Standard Shipping | 7-20 business days | Delivery varies by destination country |
| International Express Shipping | 3-7 business days | Available for select countries, additional charges may apply |
| Indonesia Area Standard Shipping | 3-4 business days on Average | We Ship From Bali to others city around Indonesia |
| Bali Area Standard Shipping | 1-2 business days on Average | Usually Saturday are counted too , Please contact us for more information |
| Bali Area GoJek Instant Delivery | Instant Delivery | Please contact for more information about availability GoJek Instant Delivery in your Bali Area |
Please note that delivery times are estimates only and may vary depending on the destination, customs processing, peak seasons , or courier delays .
4. Shipping Costs
- Shipping fees are calculated at chekout based on weight, dimensions, destination , and shipping method selected . Shipping fees are Non refundable .
- The shipping cost will be displayed at checkout before you complete your purchase.
- Free domestic shipping available within Indonesia
- Free shipping available for GoJek Instant Delivery in Bali Area
- Free shipping available for orders over $270 or during promotional periods.
5. Order Tracking
- Once your order has been shipped, you will receive a confirmation email with the tracking information.
- You can track your package through the courier's website or via our store’s order tracking page.
6. Customs, Duties, and Taxes
- International order may be subject to customs duties, import taxes, and clearance fees, imposed by the destination country. Customers are fully responsible for any such charges .
- Customs policies vary by country ,please contact your local customs office for more information. DÉVÉRIA is not responsible for customs delays.
If a customer refuses to pay customs fees and the package is returned or abandoned , shipping costs will not be returned .
7. Shipping Restrictions & Important Information
- We are unable to ship to PO Boxes, military addresses , or certain remote areas. Please ensure that your shipping address is accurate and complete.
We are not responsible for delivery issues caused by incorrect information provided by the customer . - Shipping times may be longer during peak seasons or due to customs delays.
- We are not responsible for delays caused by courier services or customs procedures.
8. Missing or Damaged Packages
- If your package is lost or arrives damaged, please contact us within 7 days of receipt with supporting photos and details.
- Once package is marked as deliverered by the courier , DÉVÉRIA is not responsible for lost or stolen packages .
We will assist in communicating with the courier when necessary ; however , final liability rests with the shipping provider .
9. Changes to Shipping Policy
- DÉVÉRIA reserves the right to update or modify this shipping policy at any time without prior notice. Changes will be reflected on this page.
Need assistance?
Feel free to contact our customer service team at deveria.world@gmail.com for any questions or concerns.
Thank you for shopping at DÉVÉRIA !